In Memoriam FAQs

We understand that you may have some questions about the In Memoriam collection. We have compiled a list of the most common questions we have received. If you can't find the answer you are looking for please contact us. 

Frequently Asked Questions

All jewellery should be worn with care. Our In Memoriam Collection is made with the highest quality materials with the utmost care making it ideal for everyday wear.

Yes. If you choose a cremation ring it may be resized by our amazing workshop team. 

Yes. We have a wide selection of gemstones available for you to choose from. Please ensure you let us know if you would like to choose a gemstone from our collection or if you have a particular request and we can source something special for you.

Yes. We understand that pets are an important part of our lives and believe that they deserve the same respect and grace with which we treat other precious loved ones.

Yes, we can provide custom engraving for your piece. We can include initials and dates up to 6 of characters. Please let us know if you would like to include custom engraving.

Over time hand cream, hairspray, dirt and other nasties can build on your jewellery, dimming their shine. To clean your jewellery follow the simple instructions below:

To clean your cremation jewellery simply soak your pieces in warm soapy water and use a soft toothbrush to gently remove dirt and grit. After removing the build-up place your jewellery in a glass of warm water in a clear glass, allowing any air bubbles to rise. Once your jewellery has been sitting for 10 mins simply remove it from the water and wipe dry with a soft lint free cloth.

Yes. The ashes are lovingly placed in an air and watertight cradle, ensuring they remain safe and dry.

No. We want your cremation jewellery to last the test of time and be an heirloom cherished by generations. Due to the nature of this collection and our desire to create a lasting heirloom In Memoriam jewellery is crafted in 9K or 18K gold only.

That's not a problem. We work with customers from across Australia. The In Memoriam collection has been designed to be accessible nationwide.

Free returns

Returns within 30 days receive a full refund.

Worldwide shipping

Ship anywhere, rates available at checkout.

24/7 support

Call us anytime at 1(800) 555-1234.